Please read the entire privacy policy carefully before using the application, by using or registering on the website, you express your agreement to the agreement to the terms of this privacy policy.
Last updated: August 25, 2025
All reference to Personal Data in this Privacy Policy shall refer to any personal information provided by the customer during the account registration process for any of the Cliqbox Services. When a customer uses our Services, Cliqbox collects the following types of information:
To register with Cliqbox, you must fill in the following information: First name and Surname, Email address, Date of Birth, Gender, Phone number, State of residence, language, a valid identification bearing customer’s name and photograph, banking information. Customer will also be mandated to provide login details of his/her choice (username and password/PIN). This information helps Cliqbox personalize and continually improve its Services.
To register with Cliqbox, we may collect some or all of the following Personal Data from you:
Cliqbox do not intentionally or knowingly collect any Sensitive Personal Data. We ask that you do not send to us nor disclose such Sensitive Personal Data save where required for a specific purpose.
Information collected from Customers’ device when connected to the Cliqbox Website includes Internet Protocol (IP) address, domain name, login data, time of access, date and time stamps of transactions browser type and version, date of access, web page(s) visited, language(s) used, software crash reports, mobile network information, device information including the unique device identifier, time zone settings and location, browser plug-in types and versions, operating system & platform of other technology on the device used to access Cliqbox Services.
Cliqbox collects information using cookies and similar technologies to protect its website, offers customer a personalised experience, tailor our marketing and trading services towards improving our Services. For more information about the cookies used and how to manage your cookie preferences, please refer to our Cookie Policy.
Cliqbox may collect information about Customer from some or all of the following categories of Third-Party Providers:
The Cliqbox Services may allow you connect and share certain information, content, actions, comments publicly or with friends/ acquaintances. Cliqbox cannot control the privacy or security of information you choose to share with others and shall not be responsible for maintaining the confidentiality of such information dispersed.
In specific circumstances, Cliqbox collects Special Categories of Personal Data and information about criminal convictions and offences in order to comply with its legal and regulatory obligations. Special categories of Personal Data are collected for the following purposes:
Customers’ Personal Data shall be used only as permitted by law and in the following circumstances:
Personal Data may be processed for more than one lawful ground depending on the specific purpose. It may be used for any of the following purposes.
Cliqbox may share Customers’ information with the following categories of third parties who may be controllers or processors in respect of Customers’ Personal Data.
Cliqbox uses service providers in connection with the operation of its Services to ensure it delivers the best services. We enter into agreements with our service providers and ensure they take keep your Personal Data shared with them strictly confidential and for that purpose. Cliqbox is committed to protecting your Personal Data and we oblige our service providers to handle your Personal Data in accordance with applicable Data Protection Laws (National Information Technology Development Agency Act 2007 & Nigeria Data Protection Regulation 2019) and the terms of this Privacy Policy. Service providers are engaged for the purpose of platform services, website hosting, marketing services, affiliate platform services, customer support software service providers, data storage services, payment service providers, data analytics services and audit, legal and compliance services.
Cliqbox is subject to strict, legal and regulatory obligations to ensure continues use of its Services. Your Personal Data may also be shared with Third Party Service Providers (such as payment service providers, banks, financial institutions and similar third parties) to carry out identity check, conduct customer due diligence, monitor customer behaviour on our website, protect our website against any illegal use and any other activity considered necessary to meet our obligations. These Service Providers are required to handle your Personal Data in accordance with National Information Technology Development Agency Act 2007 & Nigeria data Protection Regulation 2019.
Cliqbox may transfer all of the Customers’ Personal Data to a third party if the ownership of the Services changes or where there is a sale of all or any part of its business or assets. In the event of any of these occurrence, the party who acquires the data will assume the rights and obligations described in the Privacy Policy.
Consent shall not be sought, given or accepted in any circumstance that may engender direct or indirect propagation of atrocities, hate, child rights violation, criminal acts and anti-social conducts. Cliqbox maintains that consent shall at all times be obtained without bullying, undue influence, fraud or coercion.
Where a customer has previously used our Services, we may send marketing information about similar products or services. However, where you have specifically consented to receiving marketing communication from us, Customer can withdraw that consent at any time. Take note that if you decide to opt-out from receiving marketing communications from us, we will need to retain a copy of your contact details as they are used for other regulatory purposes such as fulfilling our Know Your Customer (KYC) obligation and adding them to our suppression list to ensure you do not receive any information about our future marketing activities.
A Customer reserves the right to give his consent to be contacted for marketing purposes. Customer can choose to opt-in to receive marketing communication about our Services from Cliqbox via the following communication channels:
Additionally, Customer may receive marketing communications about the Cliqbox Services when he/she provides contact details and has not opted out from receiving marketing communication by post. Customer can opt out from receiving marketing communications at any time by using the “unsubscribe” link provided within any email received or managing his preference through the Account Details section of the website/application.
Information provided to Cliqbox may be used to show relevant advertising and personalised content about Cliqbox on certain third-party social media platform made available through those services (Facebook, Twitter, Instagram etc). We do not control the way these platforms operate and collect your information. Customer is advised to read their respective Privacy Policy online to understand how Personal Data is used.
The law gives you legal rights in respect of your Personal Data held by Cliqbox. You can exercise your legal rights freely except where this Privacy Policy states otherwise. Cliqbox may need to request specific Personal Data from you from time to time to help us confirm your identity and ensure your right to access your Personal Data (or to exercise any of your other rights). This is a security measure to ensure that your Personal Data is not disclosed to any person who is not authorised to receive it. We may also contact you to request for further information in relation to a complaint/request.
The legal rights of a customer include:
Personal Data collected from customer by Cliqbox may be transferred to and processed in another country other than your country of residence (Nigeria) for the purposes stated above. The data protection laws in those countries may be different from and less stringent than the applicable laws in Nigeria.
Cliqbox will take all reasonable steps to ensure that customers’ data is treated securely and such transfer of Personal Data shall be done strictly in accordance with the requirement of applicable laws and to Parties who have put in place adequate controls to secure and protect your Personal Data.
Personal Data submitted by customer is stored on secure servers which are encrypted and access is restricted only to authorized persons in charge of maintaining the servers. Procedural processes including but not limited to setting up firewalls and employing data encryption technologies have been put in place to safeguard and protect customers’ information against unauthorized access, modification or erasure."
However, Cliqbox cannot guarantee 100% security as no security programme is completely fool proof. In the unlikely event that any breach to customer’s Personal Data occurs, procedures have been put in place to deal with such breach. All such breaches shall be reported to the National Information Technology Development Agency (NITDA) within 72 hours of its occurrence and will also notify customer of such breach where we are legally required to do so based on the severity and potential risks. Furthermore, steps shall be taken and remedies employed to prevent a reoccurrence of such breach.
In addition, we limit access to your Personal Data to those employees, agents, contractors and other relevant third parties concerned. They will only process your Personal Data on our instructions, and they are subject to a duty of care and confidentiality.
If you have any reason to believe that your Account information may no longer be safe, please contact our Customer Service at support@ajobox.com or +234(0)8104730007.
When you create an Account with us, we ask that you choose a password/PIN and username to retrieve access to your Account. Password protection is used to ensure your Account is safe at all times and can only be accessed by you. You must keep your username, password and Account details private and confidential at all times. We encourage customers to use a password that is strong, not easy to guess and not to share your login details with anyone. If you suspect your password has been disclosed to anyone, please change it immediately to ensure your account remains safe.
Cliqbox will not retain customers’ Personal Data longer than reasonably required for the purposes set out in this Privacy Policy. The precise duration for which customers’ Personal Data may be retained varies and depends on circumstances. To determine the appropriate retention period for Personal Data, we consider the following:
When we no longer need to keep your Personal Data, it will be secured anonymously and this process cannot be reversed. In certain cases, we need to securely retain certain Personal Data to fulfil our legal and regulatory obligations. We may retain your PersonalData for a longer period in the event of a complaint or if Cliqbox reasonably believes there is a prospect of litigation with respect to its relationship with customers.
Additionally, where we decide to retain your information for analytics purposes, we will keep such information anonymously in accordance with applicable security standards, so it can never be linked back to an individual.
Cliqbox Services may contain links to third party websites, plug-ins and applications where information practices may be different to ours. Clicking on those links or enabling those connections may allow third parties to collect or share Data about you. Customers are encouraged to read the privacy policy of every website they visit as we do not control these third-party websites and are not responsible for or have no control over information collected by them.
Cliqbox may, from time to time, change or update this Privacy Policy. All changes to this Privacy Policy will be published on the Website. Each version will become effective upon publication. We recommend that you revisit and read this Privacy Policy regularly to ensure that you are conversant with the current Terms.